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RF CONNECTION Refund Policy
Products purchased directly from RF CONNECTION website may be returned for a refund within 30 days of invoice date if you are not completely satisfied. Merchandise must be returned in the manufacturers box, INSIDE an outer shipping box with the enclosed documentation and all parts. All products must be returned in a “sellable” condition in order to receive a refund. Damaged or previously installed products cannot be refunded.
RF CONNECTION inc. Defective Product Exchange Policy
Products deemed defective and purchased up to 1 year of invoice date are eligible for a product exchange. Identical Product exchanges will only be made for like part numbers. Products purchased beyond 1 year of the invoice date are not eligible for exchange or refund.
An RMA # and Receipt Required for all Refunds or Exchanges
A Return Merchandise Authorization Number (RMA#) and the original receipt or packing slip must be included with your return.
Shipping and Shipping Charges
RF CONNECTION in not responsible for refunding the shipping costs to either originally send or to return products. The customer is responsible for all shipping costs. When sending back your return we recommend sending an item with either a tracking number or a delivery confirmation number to insure it safely arrives.